Delete your account

From the app

If you still have access to your account, this is the quickest route:

• Open your profile.
• Scroll to the very bottom of the page, below the sign-out button.
• Tap “Delete my account”, then confirm.

If you no longer have access to the app

Write to us from the email address of the account concerned, asking for it to be deleted: contact@tigr.cool

Requests are handled within 30 days at most. A confirmation email is sent once the deletion has gone through.

What is deleted

• Your email address, username, bio and country are anonymised.
• Your private messages and your participation in conversations.
• Your votes.
• Your profile picture, erased from storage.
• Your notification identifiers, on every one of your devices.

What is kept

Some data outlives the deletion, and it is better to know beforehand:

• The videos and comments you published stay online, under the label “Deleted user”.
• An identity document submitted for verification is deleted 30 days after the request was reviewed, independently of your account.
• Subscription information, for as long as accounting obligations require.

It is final

Deletion cannot be undone. You will no longer be able to sign in with that email address, and deleted content cannot be recovered.